Fantastic place. Matthew and Jennifer are excellent hosts. Admission includes keeper’s talk and interactive session holding a snake with photos (on your phone). Excellent for families with young kids regardless of whether they love reptiles as the material is very accessible and staff super friendly. And they have an anaconda!

  Wow! Wow!
Well I can’t speak highly enough of this family run business. They are so passionate about their wild life and so informative.
The Rio cafe is a must for a light lunch or just a coffee.
Thankyou Jennifer Matthew & family for a wonderful experience

  This place was fantastic , great fun for all ages and abilities , facilities were imaculately clean and all the animals were extremely well looked after , the service was amazing , extremely knowlegeble and ultra friendly , getting to get up close and personal with the tortoise family and with cuddles the python was a highlight , highly recommend this to everyone

  Definitely the best experience I have ever had. The staff are so nice and informative. Would recommend visiting even if you never thought you wouldn't like reptiles. We will definitely be returning customers. Thank you to all the staff for your time.

  We were the only visitors at the Serpentarium, and was given a short introduction and then left to wander around which we appreciated. Very friendly dogs by reception and under control at all times. Staff clearly care for the all animals at the exhibit. A little gift shop at the entrance too, with helpful information provided for the rest of the afternoon to explore (Bay of Fires) and next day onwards to Low Head - thank you.

Snakes and reptiles in clean enclosures. Outside was the best bonus of all, rescued pandemelons and little wallabies. Able to feed which we enjoyed.

Upon leaving, a snake was taken out of it's enclosure and happily explored my neck and arms. An odd sensation, but well worth doing.

This was one of the highlights of our trip.

  Great place to visit. Very welcoming and friendly owners. Reptile enclosures well thought out and lots to look at. We spent about an hour here without kids.

  Very astonishing and well thought out display. Definitely great inspiration. Owner was very kind to give us a behind the scene tour and let us hold some friendly snakes!

  Amazing! We luckily were the only ones at the Serpentarium so we had the keeper to ourselves letting us hold tortoises and touch the snakes. This wouldn’t happen normally but it shows they live their visitors. The cafe had good food for a wildlife park and very friendly staff all around and a lovely bird named rio who talks to you when your near him. I definitely recommend this place to you.

  We could not recommend this place more. Jen and her family went above and beyond to make us feel welcomed and share all of their amazing knowledge with us. 10/10 would love to visit again.

  This place is fantastic. Fantastic value for money. A must for reptile lovers. Brilliant staff. All round excellence.

  Great place to visit. Very welcoming and knowledgeable staff. We were able to hand feed the kangaroos, bottle feed the baby wallabies and pademelon as well as meeting some of the snakes, tortoises and lizards. The food in the cafe was good and reasonably priced.

  This place was really fantastic. The enclosures were really intricately decorated and you can tell the animals are well cared for. They allowed for lots of hands on interaction with the animals and we were provided with lots of interesting information. Well worth a visit and we look forward to visiting again next time we are in town.

  Excellent animal displays, passionate and friendly staff, great hands on experience for the whole family

  Very well set up and really great staff. All the reptiles were really looked after and attention to detail in the displays was amazing. Very wheelchair accessible as well. Loved the 'junior wildlife warrior_ Sam' He was so cute. WELL WORTH A VISIT.

  What an incredible experience!
One of our boys is obsessed with snakes and we all had such an amazing time here. We learned so much and enjoyed the whole experience.
Clean facilities, friendly owners and I highly recommend stopping by with your family 👌

  Totally unexpected fun! We noticed the sign to this place on our way in St Helens. I loved loved loved the turtles, my daughter loved the close encounter with the snakes, and we had such a wonderful personalised service, Jennifer just gave us all her attention, and their boys are just little warriors. This place is a must see!!!

  We had a wonderful day with Mathew and his volunteers. We had an amazing hands on experience with many of the reptiles and up and personal encounters with others. We will most definitely be back! How lucky is Tassie to have this! A real hidden gem.

  had an awesome day here with the kids! My partner and I both conquered our fears of snakes today. The staff were amazing and so accommodating, especially when it came to the kids. Will definitely be coming back 😊

  The kids loved this place and the owners wer great

  The staff are amazing, the serpentarium is great for all ages and very interactive highly recommend

  What an incredible experience. We were fortunate to visit when it was quiet and the snake experience we had exceeded all expectations. The team were excellent and provided an unbelievable experience for my four year old and me, mum on the other hand wasn’t so keen on being close to the snakes. Thanks to the team!

  Great little reptile park just outside of St Helens. Snake handling show at 12pm is the highlight for kids as well as feeding the kangaroos.

  Looking for places to go on our trip, I stumbled upon the Serpentarium on my google search. This was by far the most enjoyable part of the trip.

This was my 1st time ever holding a snake and Matthew was amazing to listen to as he showed my 4yr old grandson how to hold Cuddles.

The tour of the Park from Matthew and assisted by Sammy was excellent. My grandson loved his time on his own special tour from Matthew's little guide Sammy.

The setting is outstanding, the snakes, turtles and Kangaroos are well cared for.

Excellent outdoor area to sit and have something to eat whilst watching the Turtles or the Kangaroos.

The admission fee is great value and the food and drinks great prices as well.

If you're up anywhere near St Helens, the Serpentarium is a must visit attraction.

  Incredible reptile experience at Serpentarium! The reptiles enclosures are immaculate and all the reptiles look healthy and happy! The carpet python handling experience is AMAZING! Staff are fabulous - friendly, helpful and ensure you get the most out of your reptile handling experience. Highly recommend - a must do on the East Coast!

  Well worth a visit! Friendly, knowledgeable staff, amazing displays, lots to see, very interesting and family friendly!

  They are Very friendly and we had many good experience was so fun!!!

  An excellent experience! Highly recommended.
Amazing indoor reptile park with a range of snakes and lizards. The staff and animals were great. A wonderful way to safely interact with snakes and learn about reptiles.

  An excellent experience for children and adults alike. We were able to handle tortoises and huge reptiles which was amazing. The presenter was absolutely wonderful with little children. A very welcoming and casual venue with a wide range of reptiles to see. Highly recommend.

  Wonderful experience. The owners passion for his animals is outstanding. Very informative and great for kids.

  We absolutely loved it and the kids also learned what to do in the bush if they see a snake..
you’ve got to keep your hands down they kept saying 😅🙌🏻💕

  fantastic place to visit ,very friendly and welcoming, great for the whole family, easy access,thanks

  Nice and quiet environment, friendly owner and staffs! They treated the animals as though they were part of their family. We had a great time at Serpentarium and even got a chance to have had a close encounter with the carpet python and the joey. You can find a giant anaconda in its enclosure and we were lucky enough to see it move! Worth spending time and support this awesome business if you travel to St Helens. Kids would love to explore this place!

  Anaconda is the highlight of this place along with baby kangaroos

  I had THE best experiences here. Went back twice whilst camping around St Helens. The snake enclosures are beautifully done. Matthew explains snakes well, is relaxed and helpful whilst people are learning to touch and hold them if they want to. There is also a lively family atmosphere at the serpentarium so people can simply enjoy in whatever way they choose

  Very good, you get to hand feed kangaroos and pet them. We got to hold snakes and pet turtles. Beautiful animals and kind staff. Definitely recommend.

  Really good don't know about handling snakes not my think

  Had a great day today great park to visit we really enjoy it customer service was second to none and the animals are so loved would highly recommend this place

  I cannot recommend highly enough that anybody that visits St Helens should visit this establishment the owners have gone above and beyond what would be expected by anyone from this type of attraction and really give the visitors something to remember forever.
Thank you very much for giving my family and I your time and experience to let us share in your passion you have for these creatures. We now have memories we will take with us for the rest of our lives

  Best secret in St Helens. Amazing exhibit of pythons, and an incredible experience interacting with the animals. Great for couples, family or friends! Great to meet Russel the diamond python, and the team was amazing.

  Fantastic time had with very knowledgeable staff and family. Well worth a visit. Clean and nice displays. Good fun for kids feeding wallabies and turtles

  We had a great time at the serpentarium!
We were able to hold a python and learn more about all the reptiles there. The enclosures are very well done, with beautiful environments for the reptiles to enjoy.

Our young kids had a great time!

Would highly recommend for a family activity while visiting St Helen’s!

  Lots of snakes and reptiles, very informative and interactive, make sure you are there for the 12pm show.

  We loved this place! The keepers passion for the reptiles came through in the beautiful displays and great information and handling. Couldnt recommend this place enough!

  Over priced for what was shown. The snakes were very interesting and they had a wide variety. Staff were also interesting. But also couldn’t decipher who was staff and who wasn’t as there was a lot of small children wearing uniforms. Would go again if I had a small child with me.

  This was our second visit after recommending it to our parents for years, we finally got them here! Such an awesome experience each time, the whole family had a go at snake handling, the snakes are always very relaxed and happy to hang about. We always recommend this place to friends and family when travelling to St Helens, definitely make the effort to come take a look! 😁

  The serpentarium in st Helen’s is one of the best I have been too. The owners are extremely dedicated to their beautiful animals and put all their heart and soul into everything they do. You can see just by visiting how well they are looked after and how dedicated each person who works there not only the owners in what they do. The interaction with the public and the shared knowledge not only to adults but our youth is so invaluable but a must. The up and personal encounters are very awesome too. Where else would I get to touch, sit and see one of the worlds biggest snakes. Mickey you will always be my favourite oh and of course matt and Jen. Do yourself a favour everyone and visit, volunteer even donate to this awesome place. I will be back

  Wonderful experience, the staff were friendly and helpful. We all got to hold and pat the snake. Would highly recommend. Thanks guys

  Such a great morning out. Kids and adults alike thoroughly enjoyed the animals and atmosphere. Super friendly hosts, even down to the dogs that greet you at the front door. Very hands on, and just enough information to keep us interested but not bored. Good value for money. Highly recommended.

  Today was the best!! Every one who worked there was so friendly and welcoming, the kids who volunteer telling us the fun facts they know was cute as. The entire place is spotless and every enclosure was immaculate, the reptiles are very well cared for and loved. Holding the snakes and tortoises was a unforgettable experience for my whole family. We will be back. 100%recommend to every one.

  Fantastic place run by lovely people.